Gamefly sent me 3 nonplayable NFL 11 games"WHY"

I don't have time to play this "Cat & Mouse" with Gamefly senting me nonplayable games! Jan 2012 Gamefly was paid $22.00 proimsing me adequate service that I never got. I went out an paid for NFL 11, buying it for less then what Gamefly offered and this game works fine! I sent back NFL 11 to gamefly, if I get one more nonplayable game, I will cancel this service from my credit card, that I promise to sent Gamefly each month! I can't be the only member with this problem, Gamefly needs to recheck that department responsible for this. I have better ways to spend my $22 and it's not for this type of service!